Wasting time on the Internet seems to be a part of modern life.  I’m not talking about games or social networks or Googling one’s own name.  I’m peeved about forced time-wasting, struggling with badly-designed web sites.  There is no excuse for this (the bad design, not the bad mood).

I recently spent a fruitless two-and-a-half hours on a site, trying to buy, download and install a European map on a GPS for someone about to travel there.  The best way to describe the experience is to liken it to visiting a building designed by morons. (more…)